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2021 Symposium

  • Agenda
  • Sponsors

From visionary thought leaders who shared inspiration and timely insights to topic experts focused on issues relevant to transformational travel, the collaborative learning agenda gave actionable strategies to implement for post-COVID recovery and growth.  

Below is a snapshot of the program as conducted in November 2021. You can also download the full agenda or view presenter bios. All sessions are in Central Time (CT).

Mon. Jan 30

8a-7p (PT)

Reception Desk Open

8:30a-5:30p (PT)

Learning Labs

in the field learning experiences

8:30a-5:30p (PT)

Jumpstart Seminar

for newcomers to travel, “jumpstart” your knowledge about the industry

7-9p (PT)

Learning Lab Debrief

7-9p (PT)

Jumpstart Graduates’ Reception

Tue. Jan 31

7:30a-5:30p (PT)

Registration Desk Open

7:30-8:30a (CT)

ETC Planner Only Breakfast Roundtable

8:45-10a (CT)

Welcome & Opening Symposium Focus:

The Quest for Authentic and Inclusive Learning Experiences

10-10:30a

New Orleans Cafe & Beignets Experience
Sponsored by USI Travel Insurance Services

10:30a-11:30a (CT)

Concurrent Conversations I:

Risk, Risk, Risk: Shifting Legal Issues

Sharing Difficult History with Visitors: Case Studies

11:45a-12:45p (CT)

Concurrent Conversations II:

DEI: Cultural Appropriation Vs. Appreciation


Down to Details Legalese: Q&A with Legal Experts

12:45-1:45p (CT)

Gather & Gab: Grab-and-Go Lunches

1:45-3p (CT)

Mid-Day Focus:

Trends in Transformational Learning Through Travel

3-3:15p (CT)

Refreshment Break
Sponsored by USI Travel Insurance Services

3:15-4:15p (CT)

Deep Dive Topics:

Sharing Difficult History with Visitors: Facilitated Discussion

How To Really Move to Digital Marketing

4:30-5:30p (CT)

Afternoon Focus:

History, Heritage & Hope for the Future

6:15-7:00p (CT)

Beyond All Boundaries
4D cinematic film

7:00-9:30p (CT)

Unity Dinner

Wed. Feb 1

7:30a-5:30p (CT)

Registration Desk Open

7:30-8:30a (CT)

Regional Tastes of Colombia
Sponsored by ProColombia

8:30-9:45a (CT)

Morning Focus:

The Importance of Story and Context to Lifelong Learning Through Travel

9:45-10a (CT)

Refreshment Break
Sponsored by Tourism Ireland

10-11a (CT)

Concurrent Conversations I:

Seismic Shifts: A World in Recovery


Creative Interpretation Strategies: For Destinations, Museums and Attractions

11:15a-12:15p (CT)

Concurrent Conversations II:

Insurance & Safety Practices: How to best prepare

Getting Ready for the Revolution: America 250

12:15-1:15p (CT)

Gather and Gab: Grab-and-Go Lunches

1:15-2:15p (CT)

Mid-Day Focus:

Trends, Challenges & Opportunities for 21st Century Cultural Heritage Tourism

2:15-2:45p (CT)

Irish Tea Experience
Sponsored by Tourism Ireland

2:45-4p (CT)

Deep Dive Topics:

Iphones, Androids and GoPros: How to create stories in motion on tour


Messaging on Sustainable Travel: What can destinations, operators and planners say to travelers

4:15-5:30p (CT)

Afternoon Closing Focus:

Consumer Trends Impacting Travel

5:45-6:45p (CT)

Travel Planner Farewell Cocktails

Thu. Feb 2

8a-3p (CT)

Learning Labs

Great River Road Plantations: New Perspectives

New Orleans Neighborhoods: Multi-cultural, multi-racial, and multi-ethnic

3-4p (CT)

Learning Lab Observations

5:30-7:30p

Networking and Learning Lab Cohort Dinners

Thank you to these sponsors for lending their support to our 1st Symposium!

USI Logo

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Portland, OR 97213
(T) 503-609-0381
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