2021 Symposium

  • Overview
  • Agenda
  • Registration
  • Hotel
  • Plan Your Trip
  • Sponsors

photo: WWII Museum

Teaching Through Tourism
FALL SYMPOSIUM
The Quest for Authentic & Inclusive Travel Learning Experiences

November 8-11, 2021
Higgins Hotel & Hilliard Conference Center
New Orleans, Louisiana

Safety protocols in place to help our members, presenters & colleagues remain safe & healthy

Join peers and national experts for a unique professional development opportunity this fall. A collaboration between Hargrove International and ETC - with major support from the Louisiana Office of Tourism, the Louisiana Byways Program, the National WWII Museum and the Higgins Hotel New Orleans - this Symposium will serve as a catalyst for advancing educational travel and heritage tourism post-COVID.  This collaboration will add a new and innovative dimension to programming as well as bring complimentary constituencies together.

The focus will be on the critical legal, safety, marketing and programming issues in post-COVID recovery and growth. Roundtables, top experts, intensive learning sessions, and skill-building blocks are featured in a timely and content-rich agenda. Two parallel tracks – the Cultural Heritage Tourism track and an Educational Travel track – will deliver content specific to their community. Outstanding plenaries will offer insights from national experts on topics relevant to advancing both educational travel and cultural heritage tourism in the 21st century.

Register now!

From visionary thought leaders sharing inspiration and timely insights to topic experts focusing on issues relevant to transformational travel, the collaborative learning agenda will focus on actionable strategies to implement for post-COVID recovery and growth.

Below is a snapshot of the program. You can also download the full agenda or view presenter bios. All times in Central Time (CT).

Mon. Jan 30

8a-7p (PT)

Reception Desk Open

8:30a-5:30p (PT)

Learning Labs

in the field learning experiences

8:30a-5:30p (PT)

Jumpstart Seminar

for newcomers to travel, “jumpstart” your knowledge about the industry

7-9p (PT)

Learning Lab Debrief

7-9p (PT)

Jumpstart Graduates’ Reception

Tue. Jan 31

7:30a-5:30p (PT)

Registration Desk Open

7:30-8:30a (CT)

ETC Planner Only Breakfast Roundtable

8:45-10a (CT)

Welcome & Opening Symposium Focus:

The Quest for Authentic and Inclusive Learning Experiences

10-10:30a

New Orleans Cafe & Beignets Experience
Sponsored by USI Travel Insurance Services

10:30a-11:30a (CT)

Concurrent Conversations I:

Risk, Risk, Risk: Shifting Legal Issues

Sharing Difficult History with Visitors: Case Studies

11:45a-12:45p (CT)

Concurrent Conversations II:

DEI: Cultural Appropriation Vs. Appreciation


Down to Details Legalese: Q&A with Legal Experts

12:45-1:45p (CT)

Gather & Gab: Grab-and-Go Lunches

1:45-3p (CT)

Mid-Day Focus:

Trends in Transformational Learning Through Travel

3-3:15p (CT)

Refreshment Break
Sponsored by USI Travel Insurance Services

3:15-4:15p (CT)

Deep Dive Topics:

Sharing Difficult History with Visitors: Facilitated Discussion

How To Really Move to Digital Marketing

4:30-5:30p (CT)

Afternoon Focus:

History, Heritage & Hope for the Future

6:15-7:00p (CT)

Beyond All Boundaries
4D cinematic film

7:00-9:30p (CT)

Unity Dinner

Wed. Feb 1

7:30a-5:30p (CT)

Registration Desk Open

7:30-8:30a (CT)

Regional Tastes of Colombia
Sponsored by ProColombia

8:30-9:45a (CT)

Morning Focus:

The Importance of Story and Context to Lifelong Learning Through Travel

9:45-10a (CT)

Refreshment Break
Sponsored by Tourism Ireland

10-11a (CT)

Concurrent Conversations I:

Seismic Shifts: A World in Recovery


Creative Interpretation Strategies: For Destinations, Museums and Attractions

11:15a-12:15p (CT)

Concurrent Conversations II:

Insurance & Safety Practices: How to best prepare

Getting Ready for the Revolution: America 250

12:15-1:15p (CT)

Gather and Gab: Grab-and-Go Lunches

1:15-2:15p (CT)

Mid-Day Focus:

Trends, Challenges & Opportunities for 21st Century Cultural Heritage Tourism

2:15-2:45p (CT)

Irish Tea Experience
Sponsored by Tourism Ireland

2:45-4p (CT)

Deep Dive Topics:

Iphones, Androids and GoPros: How to create stories in motion on tour


Messaging on Sustainable Travel: What can destinations, operators and planners say to travelers

4:15-5:30p (CT)

Afternoon Closing Focus:

Consumer Trends Impacting Travel

5:45-6:45p (CT)

Travel Planner Farewell Cocktails

Thu. Feb 2

8a-3p (CT)

Learning Labs

Great River Road Plantations: New Perspectives

New Orleans Neighborhoods: Multi-cultural, multi-racial, and multi-ethnic

3-4p (CT)

Learning Lab Observations

5:30-7:30p

Networking and Learning Lab Cohort Dinners

Cultural Heritage Tourism Practitioners

In-Person Registration
$295


*Charges will be applied for early check outs.

photo courtesy Higgins Hotel

The Higgins Hotel New Orleans is located in the heart of the Arts & Warehouse District and within the campus of the National WWII Museum. Its era-inspired guest rooms and suites, exceptional dining, and state-of-the-art meeting and event spaces make it a great venue for the Symposium. Read 9/14/21 update from the hotel.



Convenient to the National WWII Museum and located in a neighborhood full of art, music, and great food, the Higgins Hotel exudes both a sense of place and an understanding of the international history of New Orleans.

photo courtesy Higgins Hotel

The Higgins Hotel helps make the Symposium possible through its low group rates, dedicated room block and meeting space.

ROOM RATE: The official discounted room block has closed. If you need a room please contact us.

*Charges will be applied for early check outs.

ABOUT THE AREA
The Symposium will be held in downtown downtown New Orleans on the National WWII Museum's six-acre campus.

The Higgins Hotel is on this campus as well as five soaring pavilions which house historical exhibits, on-site restoration work, a period dinner theater, and restaurants.



map courtesy National WWII Museum

NEWS
New Orleans' Emeril’s restaurant to reopen October 2021. The flagship restaurant of Chef Emeril Lagasse has been closed for more than a year due to the COVID-19 pandemic and then Hurricane Ida.

The New Orleans You Love is Coming Back! Kitchens are bustling, street corners are musical again, shops are open and museums are ready to walk you through history.

TRANSPORTATION
Transportation from the New Orleans International Airport Terminal to the Higgins Hotel and Conference center is fast and easy.  The trip is about 25 minutes in light traffic. 

You can make online reservations at competitive rates in your choice of vehicle.    These arrangements can be made in advance for single or round-trip options, and they take you directly to the door of the Higgins where doormen and bellmen will greet you. 

  • photo courtesy New Orleans and Company, Richard Nowitz
  • photo courtesy New Orleans and Company, ZSmith
  • photo courtesy National WWII Museum
  • photo courtesy National WWII Museum

NEW ORLEANS
"New Orleans’ culture is its greatest strength, and it is the people of New Orleans who create that culture. We intend to focus on ensuring that the tourism industry benefits all residents of New Orleans, as it continues to benefit our members and our visitors, to nourish and sustain the culture of our city which makes New Orleans a world-class travel destination and the world’s greatest place to live, for those of us lucky enough to call it home." Read more from New Orleans & Company.

Thank you to these sponsors for their support!

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